This Privacy Policy outlines how Extra Market, a platform operated by Dazytech IT Services Pvt Ltd, collects, uses, protects, and shares your personal information when you use our website or services. By accessing or using Extra Market, you consent to the data practices described in this policy. We are committed to protecting your privacy and ensuring transparency in how your personal data is handled.
We may collect personal information that you provide directly while registering on Extra Market or using our services. This includes your full name, email address, phone number, billing and shipping addresses, and identity documents in certain cases (e.g., for seller verification).
This information helps us identify you uniquely, create your user account, and provide personalized services such as saved preferences, cart history, order tracking, and more. If you contact us for customer support or queries, we may keep a record of that correspondence along with any additional information you share voluntarily.
We do not knowingly collect personal information from children under the age of 18. If you are underage, please do not use the platform or provide any personal data. If we discover such data has been collected without guardian consent, it will be promptly deleted.
We automatically collect certain data through your interactions with the platform, including IP address, browser type, operating system, device model, access time, pages visited, referring websites, and location information. These details help us analyze user trends, improve site performance, and secure our system against abuse..
This type of information does not directly identify you but may be used in combination with personal data for enhanced security, personalization, or fraud prevention
Your personal data is primarily used to register your account, authenticate your identity, and process orders. For sellers, we use it to verify your business identity, list your products, and process payouts. Your contact details allow us to notify you of order updates, shipment tracking, delivery status, and changes to our platform or policies.
We may use this information to offer a smooth, consistent, and customized experience. For example, we may suggest products based on your browsing history, offer location-based deals, or save preferences for faster future checkouts.
We may contact you by email, or push notifications for transactional messages, promotional offers, order updates, surveys, or feedback requests. You have the right to opt out of marketing emails at any time, but you may still receive essential service-related notifications.
Our customer support teams may use your personal data to respond to your queries, handle complaints, and provide assistance. We record and review conversations where necessary to train support teams and improve service quality.
We may process your data when required by law, court order, or regulatory authority. For instance, we may disclose information to comply with the Information Technology Act, 2000, tax reporting, anti-fraud regulations, or lawful investigations. We also use your data to prevent, detect, and investigate fraudulent transactions, abuse of our services, and unauthorized access.
Extra Market uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help remember user preferences, login sessions, and improve overall navigation. Some cookies are essential to enable site functionality like remembering cart contents or login sessions.
We also use analytics cookies (e.g., Google Analytics) to track website performance, page views, bounce rates, and time spent on site. These cookies help us understand how users interact with the platform and identify areas of improvement. All data collected through analytics is anonymized and not linked to individual users unless combined with other data.
You can manage your cookie preferences through your browser settings. While disabling non-essential cookies is allowed, turning off functional cookies may result in limited access to some services or reduced user experience
We may share your data with trusted third-party vendors who perform services on our behalf. This includes payment gateways, shipping partners, email/SMS communication providers, and analytics tools. These service providers are bound by confidentiality agreements and are authorized to use your data solely for the contracted purpose.
For example, your name, phone number, and address may be shared with delivery partners for order fulfillment. Your card details may be processed by a certified payment gateway but are never stored on our servers.
In cases where required by law or during legal proceedings, we may disclose personal data to enforcement agencies, regulators, or courts. If Extra Market is involved in a merger, acquisition, or sale of assets, your data may be transferred to the new entity as part of the business transition, with appropriate safeguards.
We adopt industry-standard security measures such as SSL encryption, firewalls, and access control systems to safeguard your data against unauthorized access, misuse, or disclosure. User passwords are encrypted, and access to personal data is restricted to authorized personnel only. Our servers are hosted in secure facilities with routine vulnerability testing.
Despite our best efforts, no system is 100% immune to breaches. In the rare event of a data compromise, we will notify affected users and authorities as required by law. We encourage users to maintain strong passwords and log out from shared devices to reduce risk.
We retain your data as long as your account is active or needed to provide services. After account closure, we may retain data for a limited time to comply with legal obligations, dispute resolution, audit, and fraud prevention. Unused or inactive accounts may be deleted after prolonged inactivity, subject to legal requirements
As a user, you have certain rights over your personal data under Indian privacy laws and best practices. These include:
To exercise any of these rights, please contact us at contact@extramarket.in. We may require proof of identity for security purposes and will respond within a reasonable time frame, typically 7–14 working days
Extra Market is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided personal data through our platform, please inform us immediately so we can delete the information.
Parents or guardians are encouraged to monitor their child’s online activity and educate them about data privacy. We take violations of this policy seriously and reserve the right to ban any account found misrepresenting age or engaging in unauthorized activities.
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or user feedback. All revisions will be posted on this page with the effective date clearly mentioned. Users are encouraged to review this page regularly to stay informed about how we collect and use their data.
In case of major changes affecting your rights, we may notify you via email or in-app message. Your continued use of the platform after any updates constitutes your acceptance of the revised policy.
This Privacy Policy is governed by the laws of India. All disputes arising out of or in connection with this policy shall be subject to the jurisdiction of the courts located in Punjab,India.
GST No: 03AAKCD8808Q1Z2. CIN No: U62099PB2024PTC061668.
The Registered Name of the company is DAZYTECH IT SERVICES PRIVATE LIMITED and the address is Ground Floor Shop No. 290, Khawajke, Sirah Colony, Sirah, Ludhiana, Punjab, 141007
© Extramarket.in. is the trading name for DAZYTECH IT SERVICES PVT LTD. 2025 All rights reserved
